2Hartz Privacy Policy

Last updated: September 20, 2026

1. Introduction and Overview

This Privacy Policy explains how 2Hartz and its related business divisions collect, use, share, and protect your personal information. It applies to all websites, services, and interactions with any company operating under the 2Hartz brand, including:

  • 2Hartz Management (property and business management services)
  • 2Hartz Rottweilers (dog breeding and related services)
  • Computer Techs (computer repair and related technical services)

When we use the terms “2Hartz,” “we,” “us,” or “our” in this policy, we are referring collectively to all of these divisions and any other current or future entities under the 2Hartz brand, unless stated otherwise. By using our services, contacting us, or interacting with our websites or online platforms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with us and which 2Hartz division you are dealing with. We may collect the following categories of information:

2.1 Personal Identification and Contact Information

We may collect personal details that you provide directly to us, such as:

  • Full name
  • Mailing address and property address
  • Email address
  • Phone number or mobile number
  • Government-issued identification or similar documents when required by law or for application or contract purposes (for example, for tenancy or property management agreements)

2.2 Service and Account Information

Depending on the division, we may collect information related to your service requests or accounts, such as:

  • Details about properties you rent, own, or manage (for 2Hartz Management)
  • Lease applications, tenancy records, or property management documents
  • Support tickets, repair requests, and service history (for Computer Techs)
  • Purchase history, inquiries, and contracts related to dog sales or breeding services (for 2Hartz Rottweilers)

2.3 Payment and Billing Information

When you make a payment to any 2Hartz division, we or our payment service providers may collect:

  • Billing name and billing address
  • Payment method details (such as the type of card used or partial card information)
  • Transaction dates, amounts, and related records

If you pay online, your payment information may be processed directly by a third-party payment processor. In such cases, we do not store your full payment card number, but we may receive confirmation that payment was made, along with limited billing details.

2.4 Pet and Animal Information (2Hartz Rottweilers)

For the 2Hartz Rottweilers division, we may collect information related to your current or prospective pets, including:

  • Information you provide about your household, living situation, and experience with dogs
  • Preferences for specific dogs, litters, or breeding services
  • Records of dogs you purchase or adopt from us (such as name, date of birth, basic health or vaccination information, pedigree or registration numbers)

We use this information to help match you with suitable dogs or services and to ensure we follow responsible breeding and placement practices.

2.5 Device, Technical, and Usage Information

When you visit our websites, use our online forms, or interact with us digitally, we may automatically collect certain technical data, such as:

  • IP address
  • Browser type and version
  • Device type, operating system, and similar technical details
  • Pages you view, links you click, and how you navigate our websites
  • Referring URLs (how you arrived at our website)

We may collect this information using cookies, log files, and similar technologies, primarily to improve our websites and services, understand usage patterns, and maintain security.

2.6 Communications and Interactions

We may collect and maintain records of your communications with us, including:

  • Emails, messages submitted through contact forms, and other online inquiries
  • Phone calls or voicemail messages
  • In-person notes or records related to service visits, property showings, or consultations

3. How We Use Your Information

We use the information we collect for the following purposes, depending on the division and the nature of your relationship with us:

3.1 Providing and Managing Our Services

We use your information to deliver and manage the services you request, including to:

  • Process applications, contracts, and agreements (for example, property management or tenancy agreements with 2Hartz Management)
  • Schedule, perform, and track repairs, maintenance, or technical support services (for Computer Techs)
  • Respond to inquiries, match you with appropriate dogs or services, and complete purchases or placements (for 2Hartz Rottweilers)
  • Manage your account, maintain service history, and provide ongoing support across all divisions

3.2 Communicating With You

We may use your contact information to communicate with you about:

  • Service updates, confirmation messages, and reminders (for example, appointment confirmations or payment reminders)
  • Important notices such as changes to this Privacy Policy, our terms, or other key information
  • Questions or feedback related to your inquiries, applications, or service requests
  • With your consent where required, information about services, offerings, or events we think may be of interest to you

3.3 Record Keeping and Internal Administration

We maintain records and use your information for legitimate business purposes, including:

  • Keeping accurate accounts, invoices, and payment records
  • Tracking service history, property records, and customer interactions
  • Analyzing and improving our services, websites, and customer experience
  • Training and quality assurance for our staff and contractors

3.4 Legal, Regulatory, and Safety Purposes

We may use your information to comply with legal obligations and to protect our rights, property, and the safety of our customers, staff, animals, and others, including to:

  • Meet our obligations under applicable laws and regulations (such as housing, animal welfare, or data protection laws)
  • Cooperate with lawful requests from law enforcement or government authorities
  • Enforce our agreements, terms, and policies
  • Detect, prevent, and respond to fraud, security incidents, or misuse of our services

4. How We Share Your Information

We do not sell your personal information. We share your information only as described in this section and as otherwise permitted or required by law.

4.1 Service Providers and Business Partners

We may share your information with trusted third parties that perform services on our behalf, such as:

12. GDPR and European Privacy Rights

This section applies to individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland. If you reside in one of these jurisdictions, you have specific rights under the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and similar privacy laws.

12.1 Data Controller and Our Role

Where 2Hartz determines the purposes and means of processing your personal information, we act as a data controller. In some instances, we may act as a data processor on behalf of another organization. Our contact details for data protection inquiries are listed in Section 9 (Contact Information).

12.2 Legal Bases for Processing

Under GDPR and UK law, we process your personal information based on one or more of the following legal bases:

  • Your Consent: Where you have explicitly agreed to processing, such as when you sign up for communications or submit a form.
  • Performance of a Contract: To fulfill our obligations under a service agreement, lease, purchase, or other contract with you.
  • Legal Obligation: To comply with applicable laws, regulations, court orders, and regulatory requirements (such as housing, animal welfare, or tax law).
  • Legitimate Interests: Where processing is necessary to pursue legitimate business interests, such as maintaining records, preventing fraud, ensuring security, improving services, or exercising our legal rights, provided such interests do not override your rights and freedoms.

12.3 Your Rights Under GDPR and UK Law

In addition to the rights described in Section 6, if you reside in the EEA, UK, or Switzerland, you have the following rights:

  • Right of Access: You may request a copy of your personal information we hold, in a portable and understandable format.
  • Right to Rectification: You may correct incomplete or inaccurate data.
  • Right to Erasure (Right to Be Forgotten): You may request deletion of your data, subject to certain exceptions such as legal or contractual obligations to retain it.
  • Right to Restrict Processing: You may request that we limit processing of your data while you contest its accuracy, while we assess your objection, or when processing is unlawful but you prefer restriction to deletion.
  • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. We must cease processing unless we can demonstrate overriding legitimate interests or legal obligations.
  • Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format and request its transfer to another service provider where technically feasible.
  • Right to Withdraw Consent: If processing relies on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

12.4 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority (supervisory authority) if you believe we have violated your privacy rights. Complaints can typically be filed with the authority in your country of residence, workplace, or where the alleged violation occurred. We encourage you to contact us first to attempt to resolve any concerns.

12.5 International Data Transfers

If we transfer your personal information outside the EEA, UK, or Switzerland, we do so only to countries with an adequacy decision recognizing equivalent data protection, or we implement appropriate safeguards such as Standard Contractual Clauses or Binding Corporate Rules, as authorized under applicable data protection laws. When transferring data, we take steps to ensure your information remains protected at a level equivalent to that afforded within these regions.

12.6 Cookies, Tracking, and Consent

Under ePrivacy and GDPR requirements, we obtain your prior informed consent before placing non-essential cookies or similar tracking technologies on your device. Essential cookies necessary for website functionality, security, and service delivery may be used without prior consent. You may manage your cookie preferences through your browser settings or through consent mechanisms provided on our websites.

12.7 Response Timing for Data Subject Requests

When you submit a request to exercise your rights under this section, we will respond within thirty (30) calendar days of receipt of your request, or within such other timeframe as required by applicable law. If your request is complex or if we receive multiple requests, we may extend this period by two additional months, provided we inform you of the extension and the reasons for it. If we cannot fulfill your request in whole or in part, we will explain the reasons and inform you of your right to lodge a complaint with your supervisory authority.

12.8 How to Submit a Privacy Request

To submit a request to access, correct, delete, restrict processing of, or object to processing of your personal information, or to request data portability or withdraw consent, please contact the relevant 2Hartz division using the contact details provided in Section 9 (Contact Information). When submitting a request, please clearly state which right you are exercising and provide sufficient information to help us identify your records. We may request verification of your identity to ensure we disclose information only to the correct individual.

12.9 Important Note on Applicability and Compliance

This section describes rights and obligations under GDPR, UK data protection law, and similar regulations. The actual applicability of these rights and 2Hartz’s compliance obligations depend on the specific nature of our processing activities, the data involved, and your location. This Privacy Policy is not a substitute for legal advice. If you have questions about your specific rights or our legal obligations, we recommend consulting with a qualified privacy or data protection attorney in your jurisdiction.

  • Payment processors and financial institutions
  • IT and website hosting providers
  • Maintenance contractors, inspectors, or vendors (for 2Hartz Management)
  • Veterinary providers or registration organizations (for 2Hartz Rottweilers, where necessary and appropriate)
  • Specialist technicians or suppliers (for Computer Techs)

These third parties are given access to the information they need to perform their services and are expected to protect your information and use it only for the purposes we specify.

4.2 Within the 2Hartz Brand

We may share your information between the different 2Hartz divisions where necessary for internal administration, coordination of services, or to help provide you with services that span multiple areas of our business. Access is limited to those with a legitimate need to know.

4.3 Legal Requirements and Protection of Rights

We may disclose your information if we believe it is reasonably necessary to:

  • Comply with a law, regulation, legal process, or government request
  • Protect the rights, property, or safety of 2Hartz, our customers, our employees, our animals, or others
  • Enforce our agreements, policies, or terms of service

4.4 Business Transfers

If we enter into a business transaction such as a merger, restructuring, sale of assets, or similar event involving any part of the 2Hartz brand, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that any recipient continues to handle your information in a manner consistent with this Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to meet any legal, accounting, or reporting requirements. The exact retention period can vary depending on the type of information and the context in which it was collected, for example:

  • Property management and tenancy records may be kept for a period required by applicable housing, tax, and contract laws.
  • Service records for Computer Techs may be kept to maintain a history of work performed and to support warranties or follow-up services.
  • Dog purchase and breeding records may be kept to comply with animal welfare, registration, and record-keeping obligations.

When information is no longer needed for these purposes, we will either delete it, anonymize it, or, if this is not possible (for example, because the data is stored in backup archives), we will securely store it and isolate it from further use until deletion is possible.

6. Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights in relation to the personal information we hold about you. These may include the right to:

  • Access the personal information we hold about you and receive a copy.
  • Correct inaccurate or incomplete personal information.
  • Request deletion of your personal information, subject to legal or contractual obligations that may require us to retain certain data.
  • Object to or request restriction of certain types of processing, such as direct marketing, where applicable.
  • Withdraw consent where our processing is based on your consent (for example, certain marketing communications).

To exercise any of these rights, please contact the relevant 2Hartz division using the details in the “Contact Information” section below. We may need to verify your identity before responding to your request. We will respond in accordance with applicable laws.

7. Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include administrative, technical, and physical safeguards, such as access controls, secure storage, and the use of reputable service providers.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our services are generally intended for adults and are not directed to children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as required by law. If you believe a child has provided us with personal information without your consent, please contact us using the details below.

9. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights, please contact the appropriate 2Hartz division using the details below. If you are unsure which division to contact, you may reach out to any division and your inquiry will be routed appropriately.

2Hartz Management (Property and Business Management)

Email: info@2hartz.com
Phone: 816.624.2200
Mailing Address: 1603 Tyler Dr. Raymore, MO 64083

2Hartz Rottweilers (Dog Breeding)

Email: info@2hartz.com
Phone: 816.624.2200
Mailing Address: 1603 Tyler Dr. Raymore, MO 64083

Computer Techs (Computer Repair Services)

Email: info@computertechz.com
Phone: 816.624.2200
Mailing Address: 1603 Tyler Dr. Raymore, MO 64083

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as by email or a notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Effective Date

This Privacy Policy is effective as of September 20, 2026.